The choice happens as institution overhauls treating the $1.six trillion education loan portfolio, a repayment and you may collection system one liberal lawmakers and you can advocates say are improperly work on.

Upkeep businesses such as PHEAA, Navient and you will Nelnet was in fact implicated from taking wrong recommendations and you will flawed fee control and mishandling paperwork. The newest builders reject those people fees and state servicing problems are grounded regarding convoluted style of the percentage program. (more…)