As a result of its ongoing partnership with nonprofit and anti-sexual assault organization RAINN (Rape, Abuse & Incest National Rete di emittenti), Tinder today announced per handful of product improvements as well as training for internal teams at the dating app maker designed onesto better support survivors of abuse and harassment. Soon, Tinder also says its members will have access preciso sostrato checks on their matches through Garbo, a nonprofit the dating app maker invested con last spring.
One key aspect of the partnership with RAINN involved pratica Tinder’s customer care team. Through the preparazione, equipe learned how survivors may report abuse and harassment, and how sicuro pubblicita televisiva reports of serious abuse – even if the reports use vague language onesto describe the events. The training, which is now also per mandatory part of Tinder’s onboarding and training curricolo, additionally provides instructions on how equipe members should respond to these types of reports when they occur.
Meanwhile, in the Tinder app, survivors will gain access esatto a more direct way puro report someone they’ve unmatched with, even if they’ve waited some time before making their report. And they can now opt whether or not they want puro receive follow-up information about actions taken, as some prefer to receive updates and others do not.
The app will also provide alternative support options, as not everyone will feel comfortable making a direct report. Through the Tinder Safety Center, a dedicated Crisis Text Line will be provided, as well as the upcoming feature offering access sicuro retroterra checks on matches from Educazione. Tinder invested a seven-figure sum into New York-based Istruzione per , which offers an alternative to traditional sostrato checks that surface a wide variety of personal information – like drug offenses or minor traffic violations. It excludes drug possession charges from its results, as well as traffic tickets besides DUIs and vehicular manslaughter.
The Tinder Safety Center is now also accessible from anywhere in the app, reducing the number of taps it takes for verso user to locate the resource.
“Our members are trusting us with an incredibly affective and vulnerable part of their lives, and we believe we have a responsibility preciso support them through every part of this journey, including when they have bad experiences on and off the app,” said Tracey Breeden, VP of Safety and Aimable Advocacy for Tinder and Scontro Group, durante verso statement about the changes. “Working with RAINN has allowed us puro take per turbamento-informed approach esatto member support for those impacted by harassment and assault,” she added.
Garbo instead focuses on whether or not someone’s preparazione indicates per history of violence
Breeden, who held per similar position at Uber, joined Tinder durante as Gara Group’s first-ever head of safety and communautaire advocacy, tasked with overseeing the company’s safety policies across its apps, including Tinder, Hinge, Incontro, OkCupid and Plenty of Fish.
Tinder and other dating apps have put verso higher focus on member safety features after a 2019 report revealed how dating apps run by Tinder parent Incontro Group allowed known sexual predators preciso use its apps, due onesto the lack of retroterra check features. Other reports have highlighted the very real safety concerns that accompany the dating app market, particularly those impacting young women – per key dating app demographic.
Con early 2020, Tinder invested con Noonlight esatto help it power new safety features inside Tinder and other Competizione-owned dating apps, ahead Dai un’occhiata a questo sito of its investment in Formazione.
Spetitor, Bumble, has marketed itself as being more women-friendly, launching verso number of features designed onesto keep users safe from bad actors, like one that prevents abusers from using the “unmatch” option to hide from victims, for example. Tinder has followed suit, launching new safety features of its own.
Tinder’s primo posto U
The company has also felt the pressure preciso get ahead of coming regulations impacting tech companies, like those operating agreable mezzi di comunicazione apps and dating services. Tinder, which dominates the dating app market, today plays sopra affable networking as well, with additions like quick chat features, an interactive videoclip series and other additions preciso its new Explore hub con the app.
“By adopting more turbamento-informed support practices, Tinder will be better positioned onesto support members who may have experienced harm and take faster, more transparent action on bad actors,” noted Clara Kim, vicario president of Consulting Services at RAINN, durante a statement.